FAQs

VellaVibe – Frequently Asked Questions (FAQs)

1. What is VellaVibe?

VellaVibe is an online fashion store offering trendy apparel for men and women—ranging from oversized sweatshirts and hoodies to anime-inspired tees and typography concepts—designed to elevate your streetwear look.

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2. How do I shop on VellaVibe?

• Browse through collections like Hoodies, Oversize, Supima, Streetwear, Anime, Typography, and more.

• Use filters to explore Best Sellers, Trending items, or our Wishlist feature.

• Select your desired design, choose size/color, then click “Select Options” or “Add to Cart”.

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3. What are VellaVibe’s shipping options?

• Free shipping on all orders.

• Delivery timeframe: Products are delivered within 7 days of dispatch.

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4. What is the return and exchange policy?

You may return or request an exchange within 7 days of receiving your order, as long as the items remain undamaged.

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5. Which payment methods do you accept?

All payments are 100% secure and processed with end-to-end encryption via Razorpay.

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6. When is customer support available?

Support is available daily from 8:00 AM to 9:00 PM. You can reach out to us with any questions, and we aim to respond promptly.

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7. Do you offer first-time shopper benefits?

Yes! Subscribe to our newsletter and enjoy 10% off on your first purchase. Plus, stay updated on the latest sales and offers.

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8. What are some of your current promotions?

• Hot Sale offers: Up to 50% off on select items.

• Look out for trending picks, deal-of-the-month items, and flash sales throughout the site.

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9. How can I reach out or get help?

• Email: vellavibe2024@gmail.com

• Phone: +91-96954-92954

• Connect with us on Facebook and Instagram for updates, styling ideas, and support.

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10. Where can I access your store policies?

You’ll find direct links in the website footer to:

• Privacy Policy

• Refund Policy

• Shipping Policy

• Terms of Service